Managed IT Services

As companies look for ways to cut costs, while maintaining the quality of their products and services, the one constant is that technology, more than ever, helps you run your business.  The challenge has been to come up with a win-win solution for all parties involved.  The needs for business today from an IT perspective and from a Business viewpoint are as follows:

1. Minimal Downtime (stable IT environment)
2. Timely and Cost-Effective emergency service
3. Strong Back-up and Recovery processes
4. Timely upgrades and enhancements (Productivity and Competitive Edge)
5. Data Security: Virus Protection, etc.

Justifying headcount to manage your IT function is difficult in a tough economic environment.  We have developed a solution that is tailor made to provide your business with quality managed IT support to protect your investment and at the same time provide you with emergency service when its needed.  Let's look at how we can do that and still help you hold down costs.

1. Fixed monthly fee (budgeting purposes)
2. Fixed number of hours every month (based on your needs)
• Document system and network (as time allows)
• Examine error logs and resolve related issues
• Develop Operations/Procedures manual tailored to your business
• Research and recommend upgrades and enhancements based on your business
• Develop/maintain back-up and recovery system
• Track and resolve intermittent problems
• Repair system/PC problems
3. Emergency service at reduced rates (above allotted hours)
4. Projects at reduced rates (extended time for upgrades, etc.)